Privacy Policy

Last Updated: January 15, 2025

Welcome to Ardenflow, accessible from ardenflow.pro. We respect and prioritize the confidentiality of our international readers and collaborators. This Privacy Policy details our data collection, management, and security procedures under Kenya's Data Protection Act (Act No. 24 of 2019) administered by the Office of the Data Protection Commissioner (ODPC).

By navigating our web platform, submitting official inquiries, or consenting to essential site analytics, you agree to the conditions listed herein. For any inquiries, contact our appointed Data Controller at [email protected].

1. Identity of the Data Controller

Our official corporate entity in charge of secure processing is Ardenflow, under regional registrations based in Nairobi, Kenya. We omit specific physical street addresses and personal handheld lines for cyber-safety reasons. Reach us via our secure email portal.

2. Data Types Collected & Analytical Tracking

We process two categories of visitor metrics:

Direct Form Submissions: When you file an inquiry, we collect your Full Name, Professional Electronic Mail, Contact Number, and text description.
Automated Analytical Telemetry: We collect IP locations, browser user agents, referring systems, specific clicks, and exact viewing durations. No direct identity profiles are compiled through raw automation.

3. Purpose and Legal Basis for Processing

Under Kenya's DPA 2018/2019, processing requires legitimate purposes. We structure these in the following table:

Processing Activity	Data Categories	DPA/GDPR Legal Ground
Processing lead emails & calls	Name, Email, Number	Inherent Contract Preparation
Analyzing audience metrics	Anonymized IP, Cookies	Express Consent (Opt-In Only)
Ad customizations & targeting	Targeting tracking markers	Explicit User Consent

4. Direct Disclosure & Transfers Outside Kenya

Ardenflow will never trade, vend, lease, or distribute private visitor metrics to third-party direct marketers. Any storage or cross-border data transfer aligns strictly with standardized encryption protocols to secure files in safe server locations.

5. Storage Retention Terms

Form inquiries are held for a maximum of twenty-four (24) months to fulfill business relationship processes. Standard tracker metrics expire in accordance with Google Analytics' default parameters, after which they are thoroughly deleted.

6. Rights of Kenyan & Global Citizens

Under Kenya's DPA, you have the following rights:

Access: The right to request an electronic copy of your collected personal files.
Correction: The right to update inaccurate details.
Deletion: The right to demand erasure of records.
Objection: The right to refuse profiling.
Complaint: You can file a formal privacy complaint directly with the Office of the Data Protection Commissioner (ODPC) of Kenya.

7. Privacy of Minors

Our material is curated entirely for professional adults. Our minimum age threshold matches 18 years in Kenya. We do not deliberately acquire, record, or track minor files. If we find such records, they will be deleted immediately.